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Simple pricing: an hourly rate per person, plus expenses at actual cost and milestone-based management fees.

VALORA bills for human time (on-site/coordination) using a method that reduces surprises: milestones, ranges, assumptions, and approvals before major expenses.

HOW TO AVOID SURPRISES?

Cost control: milestones, assumptions, and approvals

VALORA works by milestones (stages). Before carrying out a milestone, you receive:

  • a range (e.g., an “order of magnitude” in person-hours),

  • the assumptions (volume, access, number of locations, urgency),

  • the required decisions (donation, disposal, storage, sale).

Key rule

No major expense is incurred without approval.
An approval threshold is set (e.g., “any expense over $X must be confirmed”).

Our pricing model

1) Service time

  • $160/hour/person (billed based on hours actually worked)

2) Expenses (at actual cost)

Expenses are re-invoiced at actual cost plus management fees when applicable, for example:

  • storage

  • transport and external handling

  • disposal fees (depending on the channel)

  • certain specialized suppliers (depending on the mandate)

3) Taxes (if applicable)

Services are generally subject to applicable sales taxes in Québec (GST/QST). The usual reference rates are 5% for GST and 9.975% for QST.

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What drives the cost (the real levers)

    1. Access: keys, building rules, authorizations, decision-maker availability

    2. Volume / clutter: low vs. high

    3. Number of locations: single site vs. multiple locations

    4. Urgency: lease deadlines, listing for sale, external constraints

    5. Desired level of evidence: zones/lots vs. targeted itemization

    6. Conflicts or ambiguities: unresolved decisions = pauses, back-and-forth

How we prepare a quote (without guessing)

Step 1 — Assessment

We clarify: location(s), urgency, access, decision-maker, volume, objective.

Step 2 — Milestone plan

We propose:

  • recommended milestones (e.g., access → inventory → decisions → execution → report),

  • a range per milestone,

  • assumptions and exclusions,

  • expense approval threshold.

Step 3 — Adjustments (at each milestone)

After the inventory, we know much more. The range becomes more precise, milestone by milestone.

Billing (practical)

  • Milestone-based billing (or by period) with a breakdown of person-hours

  • Expenses listed separately, with receipts when available

  • Deliverables provided as you go (inventory/export, reports, registers), depending on scope

For contracts concluded remotely (e.g., online or by phone), the Consumer Protection Act (CPA) imposes obligations regarding content and the delivery of a copy of the contract to the consumer.

FAQ

Because estates vary considerably. The milestone, range, and assumption approach reduces the risk of an unrealistic fixed price.

We can define guardrails (approval thresholds, action priorities, optional milestones) to maintain control.

The authorized person (often the liquidator). No major expense without approval.

No. Storage fees (if applicable) are re-invoiced at actual cost.

The exact terms are defined in the quote based on the area and the mandate (the goal is to avoid surprises). Travel fees are calculated from the address of our head office.

Yes. The mandate is modular.

Before the inventory, information is missing. After the inventory step, accuracy increases significantly.

Generally yes (GST/QST according to applicable rules). The usual rates in Québec are 5% GST and 9.975% QST.

We can move forward on what is clear and pause what requires a decision. Irreversible steps require authorizations.

The initial assessment is brief and is used to establish a price range; the exact terms are specified when we get in touch.